Team Decision-making, introduces an eight-step process for making team decisions and reviews the consensus decision-making process. Each of the eight steps is discussed and tools to aid in decision-making are introduced. Participants practice making consensus decisions. As a result of this course, participants will have the tools to make high quality decisions.


  • Understand and explain the stages and steps of decision-making
  • Use the eight step decision-making process to make best-value decisions
  • Use a consensus decision-making process
  • Determine when and how to use 4 decision-making tools
  • Use a decision checklist

Course Overview:

This course uses a highly interactive teaching style, combining discussions of relevant theory and principles with experiential activities to create a rich and engaging learning environment.


  • Eight Steps to a Best-Value Decision: decision-making process model
  • Tasks Before Making a Decision: recognize need, identify stakeholders, identify the most appropriate decision-making method, establish the decision boundaries
  • Tasks While Making a Decision: gather information, identify options, select best option
  • Tasks While Implementing the Decision: implementation steps and follow-up
  • Consensus Decision-making: define consensus process steps and discuss advantages and disadvantages to this method of decision-making
  • Decision-making tools: RASI, Decision Checklist, Concept Selection Matrix, Linear Responsibility Chart

Our Contact Details

  •   Sydney, Australia
  •   (+61) 1300 883 652
  •   (+61) 1300 883 654

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