Relationship-based Coaching introduces tools and skills to prepare participants for a wide-range of coaching opportunities. Participants of all skill levels benefit from this 16-hour course. They improve their understanding and ability to coach one-on-one, in small groups and at the team level. The key aspects of a well-defined and proven coaching process are explored and a variety of coaching practice sessions allow for skill building. Essential skills of listening, questioning, advising, challenging and feedback are practiced.


  • Recognize behaviors that make coaching effective or ineffective
  • Identify opportunities to coach others
  • Assess current coaching style
  • Practice coaching skills in one-on-one and team situations
  • Develop skills for coaching in all types of coaching situations

Course Overview:

This course uses a highly interactive teaching style, combining practice sessions with relevant theory and principles to make a rich and engaging learning environment.


  • Coaching Pre-Assessment: self assessment of current coaching approach
  • Coaching Theory: what it is, basic rules, benefits, functions of coaching, practice session
  • Coaching Model: Initiate, Discuss, Plan, Implement, Follow-up
  • TripleWin Relationship Model: Compete, Coexist, Coordinate, Collaborate
  • Coaching Skills Assessment: evaluation of the interpersonal skills and approach used by effective coaches
  • Essential Coaching Skills: listening, questioning, advising, challenging, providing feedback, removing blocks to coaching
  • Practice Sessions
  • Accountability: using an accountability agreement in coaching situations

Our Contact Details

  •   Sydney, Australia
  •   (+61) 1300 883 652
  •   (+61) 1300 883 654

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